Thanks for entrusting INSYNC with your personal information. Holding onto your private information is a serious responsibility, and we want you to know how we're handling it.
The Short Version
We only collect the information you choose to give us, and we process it with your consent, or on another legal basis. We require only the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don’t sell your information to third parties; and we only use it as described in this Privacy Statement. We are fully compliant with the General Data Protection Regulation (GDPR). No matter where you are, where you live, or what your citizenship is, we provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location.
Of course, this short version doesn’t tell you everything, so please read on for more details!
Summary
What information INSYNC collects and why
How we share the information we collect
Data retention and deletion of data
Our use of cookies and tracking
How INSYNC secures your information
INSYNC's global privacy practices
How we respond to compelled disclosure
How we, and others, communicate with you
Resolving complaints
Dispute resolution process
Changes to our Privacy Statement
Contacting INSYNC
What information INSYNC collects and why
INSYNC collects basic information from visitors to our website. We only require the minimum amount of personal information necessary from you.
How we share the information we collect
We don’t collect information from children under 13, and we don’t collect sensitive data.
Data retention and deletion of data
We share information to provide the service to you, to comply with your requests, or with our vendors. We do not host advertising on INSYNC and we do not sell your personal information.
Our use of cookies and tracking
We use cookies for the overall functionality of our website, and we use a internal tracking and analytics service on our site.
How INSYNC secures your information
We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information on INSYNC and to protect the resilience of our servers as they host your information.
INSYNC's global privacy practices
INSYNC complies with both the EU-US Privacy Shield Framework and the General Data Protection Regulation.
How we respond to compelled disclosure
We may share your information in response to a warrant, subpoena, or other court action, or if disclosure is necessary to protect our rights or the rights of the public at large. We strive for transparency, and will notify you when possible.
Section
What can you find there?
What information INSYNC collects and why
Information from Website Browsers
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs.
The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Why We Collect This Information
We collect this information to better understand how our website visitors use INSYNC and to monitor and protect the security of the website.
What Information INSYNC Does Not Collect
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although INSYNC does not request or intentionally collect any sensitive personal information, we realize that you might store this kind of information on our servers. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.
Our use of cookies and tracking
Cookies
INSYNC uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, and provide information for future development of INSYNC. We also use cookies to identify a device, for security reasons. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use INSYNC’s services.
Tracking and Analytics
We do not use third-party analytics or service providers. We only use our own internal analytics software to provide features and improve our content and performance.
We do not currently respond to your browser's Do Not Track signal.
How INSYNC secures your information
INSYNC takes all measures reasonably necessary to protect personal information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of personal information.
In the event of a data breach that affects your personal information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.
Transmission of data on INSYNC is encrypted using SSH, HTTPS, and TLS. When data is stored with a third-party storage provider, it is encrypted.
No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
INSYNC's global privacy practices
We store and process the information that we collect in the European Union in accordance with this Privacy Statement (our subprocessors may store and process data outside the European Union). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the European Union does not have the same privacy framework as other countries.
We provide the same standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location. Additionally, if our vendors or affiliates have access to personal information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.
In particular:
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INSYNC provides clear methods of unambiguous, informed consent at the time of data collection, when we collect your personal data using consent as a basis.
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We collect only the minimum amount of personal data necessary for our purposes unless you choose to provide more. We encourage you to only give us the amount of data you are comfortable sharing.
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We offer you simple methods of accessing, correcting, or deleting the personal information we have collected.
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We provide our users notice, choice, accountability, security, and access, and we limit the purpose for processing.
How we share the information we collect
We do not share, sell, rent, or trade personal information with third parties for their commercial purposes.
We do not host advertising on INSYNC. We may occasionally embed content from third-party sites, such as YouTube, and that content may include ads. While we try to minimize the number of ads our embedded content contains, we can't always control what third parties show.
We do not disclose personal information outside INSYNC, except in the situations listed in this section or in the section below on Compelled Disclosure.
We do share personal information with a limited number of third-party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. While INSYNC processes all personal information in the European Union, our third-party vendors may process data outside of the European Union.
We do share aggregated, non-personally identifying information with third parties. For example, in the event of a security incident, we may share the number of times a particular file was accessed.
We may share personal information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of personal information, and we will notify you on our website or by email before any transfer of your personal information. The organization receiving any personal information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.
Data retention and deletion of data
Generally, INSYNC will retain personal information for as long as needed to provide you with services.
We may retain certain personal information indefinitely, unless you delete it or request its deletion.
If you would like to delete your personal information, you may contact hello@in-sync.io to request the erasure of the data. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your data (within reason) within 90 days.
How we respond to compelled disclosure
INSYNC may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.
In complying with court orders and similar legal processes, INSYNC strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.
How we, and others, communicate with you
We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you’ve said that’s okay. For example, if you contact our Support team with a request, we will respond to you via email.
Depending on your email settings, INSYNC may occasionally send notification emails about changes, new features, requests for feedback, important policy changes, or offer customer support. We also send marketing emails, but only with your consent, if you opt in to our list. There's an unsubscribe link located at the bottom of each marketing email we send you. Please note that you cannot opt out of receiving important communications from us, such as emails from our Support team or system emails.
Resolving complaints
If you have concerns about the way INSYNC is handling your personal information, please let us know immediately. We want to help. You may contact us by emailing us directly at hello@in-sync.io with the subject line "Privacy Concerns." We will respond promptly — within 45 days at the latest.
Dispute resolution process
In the unlikely event that a dispute arises between you and INSYNC regarding our handling of your personal information, we will do our best to resolve it.
Additionally, if you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.
Changes to our Privacy Statement
Although most changes are likely to be minor, INSYNC may change our Privacy Statement from time to time. We will notify users of significant changes by placing a notice on our website or sending an email.
Contacting INSYNC
You may contact us at hello@in-sync.io
